No matter how talented your stylists and staff members are, the truth is that there’s always more to learn when it comes to everything from styling techniques and color theory to salon business and marketing, and everything in between. Empowering your team to continuously learn and develop their skills is essential to keeping up with the latest trends in the industry.
In order to keep yourself organized and set your team on the path to success, consider creating learning and development plans for your salon staff.
Why You Need Development Plans
Learning and development plans are important to have for a few reasons. First and foremost, they set clear expectations for your team and outline goals for growth. They also serve to boost company morale, unify your team, and set a clear pathway so your staff can visualize development and growth within your business.
Implementing learning and development plans for your new stylists and salon staff demonstrates that you are a team. As a salon owner or manager, it shows your stylists that you’re invested in helping them continue to build their skills.
Creating Learning and Development Plans
1. Set expectations.
For new stylists and staff members, a learning and development plan is a key aspect of the onboarding process. For this reason, your plan should help set clear expectations regarding the day-to-day operations within the salon, the role and responsibilities of each team member, guidelines for client communication, and more. This will serve to get all of your team members on the same page and allow you to uphold a certain level of professionalism and quality care for your clients.
Your learning plan should also serve to set the expectation that your salon staff and stylists will continuously strive for excellence and commit to learning and growing alongside your business.
2. Outline goals.
To put forth a clear plan of action, you’ll need to develop detailed goals for your staff’s learning and development. Your specific goals will depend on your staff’s current skills, the trajectory of your business, and many other factors. If you’re looking to specialize your salon in balayage or other color services, for example, you might choose to focus your goals on empowering your stylists to develop these skills.
To help your stylists achieve these goals, it can be helpful to include trusted resources in your plan that they can leverage to further their learning. Providing your stylists with a list of high-quality videos, workshops, and classes that you trust is a great way to set them up for success.
As you set your goals, there are a few things to keep in mind. First, make sure that these goals are attainable, measurable, and time-bound, so that you can easily track progress. Next, clearly outline the details of your goals in your learning plan so that your team knows what’s expected of them. For example, you might set a goal for each stylist on your team to attend at least one skill development workshop over the course of a year. Documenting this in your plan will make it easy to return to your goals at the end of the year to determine whether or not they were successful.
3. Measure and adjust.
Remember that your learning plan should grow and develop alongside your business. As the needs of your staff and salon evolve, be sure to revisit your plans and make adjustments as needed.
To make sure your plans are being successfully executed, take some time to check your team members’ progress often and look for opportunities for improvement. It’s important to check in with your stylists and staff and remain open to feedback as well. After all, the development of your team and the success of your salon is a joint effort.
Empowering Your Employees
Empowering your team to continuously learn new skills and develop their expertise is essential to maintaining the value your salon delivers to clients and staying current with the latest hair trends. Having learning and development goals in place also shows your staff that you’re invested in their talent and establishes a partnership focused on mutual growth.