Magic Manager

$499.00
The Magic Manager
WHEN: Monday, Feb 24th
WHERE: SALT Society. 116 Elm Street Cheshire, CT 06410
TIME: 9:00 am - 3:00 pm
Lunch (will be provided)
EDUCATOR: @prettylittleombre Jamie Sea + @curiouscolee_ Nicole Uvino

Want to hire or train a salon manager? This is the course for you! Salt Society has cultivated an in-depth course on everything you need to know on how to have a successful relationship between salon owner, management, and your team. Salon management is responsible for enforcing policies effectively, diffusing client situations, and keeping your team encouraged and organized. When you leave this course, you will have a clear understanding of how to create the role of a MAGIC manager!



TOPICS OF DISCUSSION:

  • Personality and confidence to be in a manager position
  • Responsibilities it comes with (good and bad)
  • Daily tasks that help the salon function
  • manager/stylists relationship
    • As a group
    • Individually
  • Hiring, training, assisting staff and team
  • Front desk policies and responsibilities 
  • Instilling business policies with clients
  • Correcting mistakes and dealing with unhappy clients
  • How to get a system in place for inventory/when to order
  • How to take the weight off the owner/being a second hand
  • Cleaning and expectations from the team
  • opening/closing the salon
  • Keeping everyone happy, safe, and organized
  • Handling reps and outside sources

LEARNING OBJECTIVES:

  • Creating an avatar for your salon
  • Learning if your current manager is the RIGHT manager
  • Adjusting current policies and systems you already have
  • Helping set organization to the salon
  • How to motivate staff and create a fun environment
  • Training and evaluating of staff
  • Handle daily operations and liaising 
  • Administrative work

STUDENTS WILL LEAVE WITH:

  1. An avatar for their management position
  2. A clear understanding of what the manager is responsible for
  3. How to motivate, and keep the environment fun but professional
  4. Ways to handle an unhappy client/issues
  5. How to hire, train and administrate
  6. How to oversee without being overbearing
  7. Manager to owner/boss relationship
  8. How to delegate the entire team
  9. Enforcing policies
  10. How to find your manager OR how to become a manager

For hotel recommendations, please email us at support@saltsocietyeducation.com!

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